Chrissy Cowen
Product Design Lead, Content Discovery, Site and Apps @The Globe and Mail
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WORK HISTORY
Product Design Lead, Content Discovery, Site and Apps @The Globe and Mail
Toronto, ON, CA
Recipient of the 2024 Globe and Mail Innovation Award.MAJOR PROJECTS:• Led the end-to-end site and apps header navigation redesign (2023 ~ 2024)• Partnered with newsroom on backend editing experience updates in Arc Pagebuilder (2024 ~ 2025)• Leading the end-to-end homepage redesign across site and apps (ongoing)• Leading the end-to-end Life+ and section templates redesign (ongoing)RESPONSIBILITIES• Lead the cross-platform content discovery design function within an interdisciplinary product team• Mentor more junior designers with strategic planning, project processes and design iteration• Plan and execute discovery and validation user research projects• Engage stakeholders throughout the user research process• Build and maintain a user research resource library for the design team• Partner with product and engineering on end-to-end feature development and optimization• Partner with engineering through development, including reviews, Jira requirements, and UAT• Manage stakeholder relationships and drive alignment across teams and executive leadership• Use Amplitude metrics to gather insights during discovery and validation• Work with product leads to define success metrics and evaluate feature performance• Contribute to the maintenance and evolution of the design systemCORE TOOLS• Figma • Figma Make• Jira • Amplitude• Userlytics• Great Question • Airtable• Notion • NotebookLM, Copilot
EDUCATION
York University
Bachelor’s Degree, Design
Sheridan College
Post-Graduate Certificate, Web Design
SKILLS
ABOUT CHRISSY COWEN
I help create great user experiences and business outcomes through a human-centred design approach.
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