Chris Sloyan

About Chris Sloyan

I am a Customer Success Leader with a proven track record of driving transformative outcomes for customers through technology and innovation. Over the course of my career, I’ve led high-performing teams and partnered with organizations to navigate complex business challenges, enabling growth and resilience through digital transformation.My leadership philosophy is rooted in collaboration, continuous learning, and servant leadership. I believe success comes from empowering people—customers, colleagues, and teams—to achieve more together. By fostering trust and inspiring excellence, I help organizations unlock the full potential of technology to deliver measurable business impact.Recognized for both technical expertise and business acumen, I’ve earned multiple awards for customer service and solution delivery. Academically, I graduated at the top of my business school class, receiving the prestigious Faculty Honors award. I hold an MBA with a concentration in Cybersecurity and a Master’s in Legal Studies, reflecting my commitment to lifelong learning and multidisciplinary thinking.My passion lies in helping customers solve their most difficult problems, guiding them toward sustainable success in an ever-changing digital landscape.

Experience

1. Director, Customer Success - Ai Business Solutions and Security - Microsoft Defense Industrial Base

   Microsoft

   Nov 2025 — Present · Charlotte, NC, US

   I lead a team of expert Cloud Solution Architects (CSA) specializing in Power Platform, Dynamics 365, Copilot, and Security, partnering with defense industry organizations to deliver transformative, mission-critical solutions. My focus is on shaping strategic direction, driving operational excellence, and ensuring our technology strategies align with the unique objectives and compliance requirements of each client.I am passionate about building a culture of collaboration and innovation, where every team member is empowered to contribute their best ideas. Together, we tackle the most complex challenges facing our customers—delivering secure, scalable, and forward-thinking solutions that enhance efficiency, strengthen resilience, and accelerate mission success.

Education

• Wake Forest University School of Law

  Master's degree, Legal Studies, Business Law, Cybersecurity Law and Compliance

• Wake Forest University

  Master's degree, AI Strategy and Innovation

• University of South Florida

  Master of Business Administration - MBA, Cybersecurity

• Florida Institute of Technology

  Bachelor of Arts in Business Administration - Management

• Seton Hall Preparatory School

  Graduate, College Prep and Honors Courses

Skills

• Software as a Service (Saas)
• Operating Systems
• Sharepoint
• Office 365
• Windows Azure
• Microsoft Exchange
• Microsoft Products
• Virtualization
• Sms
• Cyber-Security
• Sccm
• Professional Mentoring
• People Development
• System Center Suite
• Network Security
• System Deployment
• Servers
• Itil
• People Management
• Hyper-V
• Security
• Enterprise Software
• Enterprise Architecture
• Solution Architecture
• Active Directory
• Windows Server
• Defense Sector
• Cissp
• Vmware
• Server Architecture
• Business Strategy
• Iaas
• Public Sector Consulting
• Cluster
• Business Process Improvement
• Iis
• Microsoft Technologies
• Group Policy
• Cloud Computing
• Scom