Christopher Setta
Results-Driven Logistics Leader | Expert in Transportation Management, Operations Optimization, Customer Satisfaction | 3PL Partnerships | Strategic Planner | Six Sigma Green Belt | Military Veteran
- Role
- Logistics & Fleet Manager at Benco Dental
- Location
- Scranton, PA, US
- LinkedIn followers
- 500 followers
About Christopher Setta
Results-driven logistics and operations leader with a proven track record of optimizing distribution processes and ensuring customer satisfaction. Expertise in managing transportation systems, analyzing carrier networks, and enhancing efficiency. Adept at fostering strategic partnerships with 3PL vendors and achieving a 99.5% on-time delivery success rate. Experienced in staff development, safety implementation, and cost-effective logistics planning. Accomplished in negotiating rates, driving carrier performance improvement by 15%, and reducing transportation costs by 5%. Seasoned in cross-functional collaboration and dedicated to maintaining high service metrics. Leveraging a Bachelor\'s in Business Logistics and a Six Sigma Green Belt certification for continuous improvement.
Experience
Logistics & Fleet Manager
May 2021 — Present · Scranton, PA, US
Manage 40+ 3PL vendor partnerships tasked with warehousing and timely special handling delivery to clients.Analyze and facilitate LTL carrier network responsible for inbound/outbound freight to 5 distribution centersnationwide.Escalation point of contact for all transportation related instances for the organization.Source, establish, and maintain relationships with LTL and FTL providers for movement among 5 distributioncenters and 3PL partners throughout U.S.Work cross-functionally with Sales/Customer Service/Field Service departments to ensure positive customer experience.
Education
Keystone College
Accounting
2012 — 2012
Luzerne County Community College
Accounting
2008 — 2012
Penn State University
Bachelors of Science, Business Logistics
1995 — 1999
Skills
- Forecasting
- Customer Retention
- Customer Service
- Leadership
- Customer Satisfaction
- Account Management
- Recruiting
- Tax Preparation
- Accounting
- Accounts Receivable
- Purchasing
- Auditing
- Facilities Management
- Sales Process
- Outside Sales
- B2b
- Management Accounting
- Team Building
- Management
- Sales Management
- Inventory Management
- Operations Management
- Time Management
- Sales
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