Chris Rojas
COO | Debt Restructuring, Corporate & Consumer Finance | Optimizing Retention, Payments & Scalable Processes
- Role
- Chief Operating Officer at Rise Alliance
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Chris Rojas
Customer Service & Customer Success LeadershipFinTech - Building and leading omnichannel service for America’s leading savings marketplace. Managing U.S. customers with a global in-house team and tactical 3rd party support. Banking & Payments - 8 years in B2B and B2C roles helping consumers and businesses with their accounts, receivables, and payments.SaaS – 11 years in client-focused roles at the first true financial services SaaS company. growing from individual contributor to leading a global team of 85.Leader at High Growth Companies – ground-up developer of 3 different B2B and B2C customer service and success teams. Deep partnership with product, marketing, and operations teams to help my team and these businesses scale effectively.
Experience
Chief Operating Officer
Dec 2025 — Present · New York, NY, US
Education
State University of New York Empire State College
Bachelor of Science (BS)
Skills
- Client Relations
- Account Management
- Sales
- Equity Research
- Management
- Strategy
- Call Centers
- Business Development
- Team Leadership
- Global Account Development
- Portfolio Management
- Leadership
- Start-Ups
- Saas
- Investments
- Customer Satisfaction
- Training
- Call Center Development
- New Business Development
- Salesforce.com
- Capital Markets
- Attrition
- Finance
- Key Account Management
- Major Account Development
- Entrepreneurship
- Customer Engagement
- Performance Management
- Financial Services
- Crm
- Call Center Architecture
- Call Center Administration
- Data Analysis
- Financial Markets
- Client Services
- Performance Appraisal
- Investment Banking
- Customer Support
- Customer Retention
- Leadership Development
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