Chris Moore

About Chris Moore

15+ years leading global initiatives and teams – operationalizing AI & ML product/sales strategies at Google/Meta, as well as building the rev ops function at a ~$1B fintech start-up. Solved challenges utilizing Organizational (team structures, roles & responsibilities, headcount allocation), Product (data quality & insights, roadmap prioritization, market feedback) and Operational levers (OKR/KPI development, quota/incentive setting, pipeline management/forecasting). Produced outsized growth via influence (incl. C-level and Board of Director stakeholders), innovation and leadership (direct and cross-functional). AREAS OF EXPERTISEProduct Operations | Revenue Operations | AI & ML Operations and Commercialization | People Management (Direct & Matrixed)| Sales Enablement | Product Roadmap & Development | DEI | Organizational Strategy & Change Management | Project Management & Process Improvement | Data Analytics SELECT ACCOMPLISHMENTS[New Product Growth] Grew new AI product adoption 300% in one year by helping Product understand sales and client needs. Built a global commercialization strategy to transition product from nascent stage (<1% share) to ~30% share of business[New Product Growth] Accelerated global ML product adoption 120% – 3x company average – in one year by simplifying processes. Streamlined workflows, reduced handoffs and developed decision tree / segmentations for teams to evaluate solutions[Existing Product Adoption] Designed, hired and led a 16-person product specialist team which drove increased global product and sales growth rates 50% in its first year and 200% over two years – surpassing targets for 7 out of 8 quarters (after missing 8 out of 10)[Existing Product Adoption] Led 30-person cross-functional team to streamline 9 workstreams into a singular digital commerce strategy, increasing revenue and product adoption by 50% in one year[Revenue Growth] Established and built the first rev ops team, contributing to 90% YoY revenue growth, at Series E start-up [Revenue Growth] Achieved 150% sales growth over two years by developing joint business plans with CMO & SVP clients[Operational Efficiencies] Decreased client turnaround time 40% & error rates 80% in one year by onboarding, managing 15-person offshore team[Operational Efficiencies] Saved 250 hrs/wk across global analysts by managing 7-person team to build & scale tools/insights

Experience

1. Team Manager, Ai Product Data Operations - Facebook & Instagram

   Meta

   Sep 2025 — Present · New York, NY, US

   Manage team (15 full-time employees & 200+ contractors) responsible for providing data that powers AI models and deepens user engagement across Facebook and Instagram. Partner with product management, engineering, and data science to generate labeling and insights to deliver on Meta\'s product roadmap (non-Ads) and drive positive user experiences.

Education

• Davidson College

  BA, Economics

• The Potomac School

  H.S.

Skills

• Spss
• Project Management
• Mobile Marketing
• Mobile Advertising
• Digital Media
• Online Marketing
• Display Advertising
• Sales
• Product Development
• Analysis
• Mobile Devices
• Market Research
• Competitive Analysis
• Start-Ups
• Strategy
• Fundraising
• Search Advertising
• Analytics
• Leadership
• Digital Strategy
• Online Advertising
• Mobile Strategy
• Account Management
• Business Development
• Digital Marketing