Chris Riley
Sr Digital Product Manager, Omnichannel Pharmacy @CVS Health
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WORK HISTORY
Sr Digital Product Manager, Omnichannel Pharmacy @CVS Health
Define and drive digital product enhancements, bringing the omnichannel vision for CVS pharmacy to life, and helping our members on their path to better health. Collaborate within a SAFe, agile framework to turn strategy and roadmaps into working digital products improving the experience and outcomes for millions of patients, consumers, and colleagues.> Lead a lean agile product delivery model of digital product epics and features alongside creative, engineering and business stakeholders. Accountability for product engagement, NPS/CSAT, adoption, and positive patient outcomes.> Drive digital product across domains, including immunizations, pharmacy order management & status, Retail consumer in-store enhancements, MedD member enrollment and statement delivery, and related multi-channel messaging campaigns.> Leverage senior-level portfolio and program management skill set to help keep teams engaged, and initiatives on track. Lead colleagues through organizational and procedural transitions, helping to successfully drive product enhancements within a SAFe agile framework.
EDUCATION
USC Marshall School of Business
Bachelor of Arts - BA, Organizational Development
University of Southern California
Bachelor of Arts - BA, Business Organizational Development & Social Psychology
SKILLS
ABOUT CHRIS RILEY
15+ years people, process, and technology leadership skills built from driving the…
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