Chris Ranucci
- Role
- Director Customer Operations at 爱立信
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Chris Ranucci
I empower teams to reduce operational expenditure by streamlining field services and…
Experience
Director Customer Operations
May 2023 — Present
I collaborate with internal and external stakeholders to create new programs to help reduce OPEX spend related to field services and product maintenance.\\\\n\\\\nI highlight opportunities to improve product quality and to help our customers reduce waste related to repeat site visits and unnecessary product replacements.
Education
The University of Texas at Dallas
Master’s Degree, MS - Information Technology Management
University of North Texas
MBA, Strategic Management
University of Phoenix
Bachelor's of Science, BS - Information Technology
Skills
- Switches
- Wireless Technologies
- Data Center
- Third Party Vendor Management
- Cross-Functional Team Leadership
- Innovation
- Computer Network Operations
- Managed Services
- Strategy
- Mobile Devices
- Program Management
- Customer Supoprt
- Telecommunications
- Gsm
- Integration
- Pre-Sales
- Wide Area Network (Wan)
- Operations
- Crm
- Project Management
- System Deployment
- Data Analysis
- Troubleshooting
- Wan
- IT Service Management
- Tl9000
- Team Management
- Asset Life Cycle Management
- Sales Operations
- Vendor Management
- Service Delivery
- Networking
- Internet Protocol (Ip)
- Ip
- Customer Support
- Contract Negotiation
- Team Leadership
- Ss7
- Organizational Leadership
- Wireless
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