Chris Penfold

Head of Governance, Risk and Control IT @HSBC

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Head of Governance, Risk and Control IT @HSBC

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Global responsibilities include: Head of GRC Technology driving programme delivery, transformation, production and operational excellence of the technology platforms supporting Operational Resilience Risk, Model Risk Management, Risk Strategy and Climate Risk. Leadership of team of c.150 global resources Extensive vendor, resource, contract and budget management skills Implementation of DevOps best practices and metrics to improve release cadence and reduce production impacts Production service management of Global Risk IT Services - using SRE techniques to measure service reliability. Technology transformation and automation of IT Services -(People, process and technology) Technology Risk Management and Controls (KCIs / KPIs) Service Excellence and continuous improvement programmes Cost optimisation and rationalisation programmes Leadership of global and matrix teams. Technology Delivery using DevOps and Waterfall

EDUCATION

N/A

The Open University

Bachelor of Science

SKILLS

InfrastructureSenior Relationship ManagementVendor ManagementChange ManagementManagementTeam ManagementInformation TechnologyPmoProgramme / Project ManagmentRelationship ManagementProject DeliveryFinancial ServicesGlobal Technology ManagementStakeholder ManagementProgram ManagementProject Portfolio ManagementSupplier DevelopmentProject ManagementTechnologyFinancial Risk

ABOUT CHRIS PENFOLD

Extensive experience in the following areas: Enterprise Risk Management: Risk & …

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Chris Penfold — Head of Governance, Risk and Control IT at HSBC in London, GB | Unifers