Christopher Pegg
IT Service Desk Improvement Lead @Tata Consultancy Services
Derby, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2022 — Present
IT Service Desk Improvement Lead @Tata Consultancy Services
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GB
EDUCATION
1995 — 1997
Derby College
Open Access
1990 — 1991
Wilmorton College, Derby
Citi & Guilds NVQ level 2
SKILLS
Full UK Driving LicenceCustomer ServiceCustomer SatisfactionMicrosoft Office 2007Christian TheologyAnti Money LaunderingIT Service ManagementTechnical SupportChristianityBusiness AnalysisChange ManagementItil ProcessComputer HardwareIT Infrastructure ManagementBricklayingData Protection ActItil CertifiedAnalytic Problem SolvingSox CompliancyIT OperationsMobile TechnologyDiyItil V3 Foundations CertifiedMicrosoft ExcelMobile DevicesPrince2Technical Data AnalysisChristian EthicsItil Service StrategyTechnical ReportsComputer RepairMicrosoft WordAnalysisPredictive AnalyticsItil Process ImplementationInfrastructure ManagementRoot Cause Problem SolvingItilProblem ManagementService Level Agreements
ABOUT CHRISTOPHER PEGG
Experienced IT service management professional with over 25 years’ experience across…
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