Chris Dagostino

About Chris Dagostino

I offer an exceptional record of success directing national and international information technology operations for medium and large corporations, with a consistent history of improving efficiency, streamlining workflows, and enabling new capabilities while simultaneously controlling costs and ensuring all business requirements are met. My areas of special expertise include modernizing environments, implementing new systems, automating processes, spearheading innovation, directing enterprise-level initiatives, and creating IT strategies. I excel at building and leading top-performing teams, supporting domestic and global business functions, negotiating agreements, and guiding critical business process design activities.Some examples of the value I deliver are:• Managing the creation of eCommerce platforms and Business Intelligence teams for companies.• Reducing trouble ticket resolution times by establishing a 24x7 Service Desk team and service SLAs.• Leading a comprehensive modernization effort that included new quality, design, and scheduling systems and a BI environment that leveraged the new SAP platform. • Facilitating worldwide sales for a company by implementing global eCommerce capabilities.• Improving efficiency by creating a company’s standard software development lifecycle process.• Lowering software defects by introducing new project management and development procedures.• Slashing annual procurement costs by designing a centralized procurement system.• Managing the design of a company’s warehouse automation system and integrating it with their ERP.

Experience

1. Vice President of Digital Solutions

   Great Northern

   Mar 2023 — Present · Appleton, WI, US

   I lead the development and execution of innovative digital strategies that drive transformation and elevate value to our customers as well as internal employees. I partner with location leadership and corporate cross-functional teams to deliver customer-centric digital solutions that enhance operational efficiency, foster revenue growth, and create meaningful customer experiences. I act as the liaison between our customers and our business by focusing on the customer relationships and helping deliver technology projects to market.

Education

• Benedictine University

  Master of Science - MS, Management Info Systems

• Northern Illinois University

  Bachelor of Science - BS, Computer Science

Skills

• Customer Relationship Management (Crm)
• Business Analysis
• Strategy
• E-Commerce
• Team Management
• Resource Management
• Content Management
• Budgeting
• Integration
• Project Portfolio Management
• Business Alignment
• Strategic Planning
• B2b Ecommerce
• Business Intelligence
• Budgets
• Management Consulting
• Software Development
• Project Planning
• B2b
• Global E-Commerce
• Project Management
• Vendor Management
• IT Governance
• Relationship Building
• Process Improvement
• E-Business
• Program Management
• Requirements Gathering
• IT Operations
• Governance
• Business Process Improvement
• Training
• Sharepoint
• Leadership
• Sdlc
• Business Process Mapping
• B2c Ecommerce
• IT Strategy
• Software Project Management
• Crm