Christopher North
Change Enablement Process Owner at Dell
- Role
- Change Management Process Owner Sr Manager IT Technical Services at Dell Technologies
- Location
- Dover, DE, US
- LinkedIn followers
- 500 followers
About Christopher North
ITIL v4 certified * FoundationITIL v3 certified * Foundation * Release, Control & ValidationCloud Infrastructure & Services certified (CIS);Change Management Process Owner9+ years experience in Change Management, with the following key competencies: 1. Process Design 2. Change Advisory Board / ECAB 3. Development and reporting of Critical Success Factors and Underpinning KPIs 4. Operational Reports (Forward Schedule of Change, Unauthorized Changes, SOX & Regulatory/Financial Compliance) 5. Post Implementation Reviews (PIRs) Service Supplier Management for data, telecommunication & outsourced servicesAuthoring SOX Control NarrativesIT liaison for Business Relationship Managers; Stakeholders; Vendors
Experience
Change Management Process Owner Sr Manager IT Technical Services
Sep 2016 — Present · Dover, DE, US
Education
Parsippany High School
H.S. Diploma, Physics
1985 — 1988
Sussex County Community College
Art
1991 — 1992
Skills
- Information Technology
- Software Development Life Cycle (Sdlc)
- System Administration
- Consulting
- Disaster Recovery
- Outsourcing
- Cloud Computing
- Program Management
- IT Service Management
- Change Management
- Servers
- Itil
- Telecommunications
- Business Continuity
- Vendor Management
- IT Strategy
- Security
- Enterprise Architecture
- Sdlc
- Contract Management
- Foundations
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