Chris McFarland

About Chris McFarland

I lead a talented group of five sales teams comprising 18 inside / outside account managers that serve manufacturers in the San Diego area. The team consistently achieves some of the best sales results and customer survey scores in an organization with over 50 offices and $425 million in revenue, despite covering a limited geographic territory. In an industry that continues to push buyers to websites and chatbots, we deliver a personalized, world-class customer experience. Many of our clients consider our team members as extensions of the procurement departments, and even friends. They enthusiastically respond to surveys with comments like these:\".consistently provides excellent customer service, always responding to inquiries promptly and with a friendly, helpful attitude.\".truly values her customers, and I appreciate the professionalism and care she brings to every interaction.”\".very good in responding quickly and providing updates as needed or even before I ask. She anticipates the needs and always provides friendly, knowledgeable information.\"\"The quotations are provided quickly, the responses are clear, and he has consistently shown a genuine effort to support and exceed expectations.\"Prior to my current role, I was a five-time North American Salesperson of the Year as a player / coach sales manager and 14-time Presidents Club recipient. I can talk for hours about- Supply Chain, Manufacturing- Leadership, Sales Management- Sales, Marketing, and Customer Service- Personal Development, Self-Improvement- Specialty Fasteners, Electronic and Electrical Components- Aerospace / Military Specification Fasteners and Components (AN, AS, MS, NAS)Outside of work, I\'m a fitness enthusiast, having recently completed my first Hyrox event, as well as an amateur guitarist.

Experience

1. Area Director of Sales - San Diego

   bisco industries

   Sep 2019 — Present

Education

• University of Missouri-Columbia

  BSBA

Skills

• Business Development
• Budgets
• Quote Preparation
• Sourcing
• Customer Acquisition
• Contract Negotiation
• Strategic Partnerships
• Vendor Managed Inventory
• Value-Added
• Logistics
• Customer Satisfaction
• New Business Development
• Procurement
• Inventory Management
• Engineering
• Business-to-Business (B2b)
• Pricing
• Time Management
• B2b
• Microsoft Office
• Sales
• Account Management
• Negotiation
• Marketing
• P&L Management
• Key Account Management
• Sales Operations
• Customer Retention
• Customer Service
• Financials
• Sales Management
• Management
• Manufacturing
• Strategic Planning
• Electronic Components
• Sales Trainings
• Purchasing
• Relationship Building
• Sales Presentations
• Fasteners