Chris Miller
Senior Business Analyst & Product Owner
- Role
- Senior Implementation Manager at Bestow
- Location
- Sioux Falls, SD, US
- LinkedIn followers
- 500 followers
About Chris Miller
As a Senior Business Analyst and Product Owner at Sammons Financial Group, I lead project teams and gather business requirements to enhance the customer experience and improve processes. With over 10 years of experience in this role, I have successfully led IT SCRUM teams on various projects from initiation to completion, coached and mentored team members, and acted as a liaison between production support teams and the organization.I am also a Certified Scrum Master and Product Owner, with a strong background in process management and software implementation. Previously, I managed a team of process managers at Capital One, directed over 80 processes that supported the operational effectiveness of 5 collection sites, and developed staff through coaching and mentoring. I have a passion for delivering high-quality solutions that meet the needs of both the business and the customers.
Experience
Senior Implementation Manager
Oct 2025 — Present
Education
Colorado Technical University
Associate of Science (A.S.), Information Technology
1999 — 2001
Skills
- Integration
- Credit
- Business Analysis
- Call Centers
- Relationship Management
- Leadership
- Program Management
- Banking
- Risk Management
- Process Improvement
- Project Management
- Credit Cards
- Credit Risk
- Retail Banking
- Management
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