Chris H.

About Chris H.

Highly experienced impact-focussed design and UX leader with demonstrated ability to build, grow, and empower teams of product design professionals. Strong design, business, and technical skills with 10 years of team leadership experience, creating culture and great outcomes for businesses and customers.

Experience

1. Executive Director, User Experience Design

   JPMorganChase

   Sep 2017 — Present · New York, NY, US

   Product design team leader partnering closely with business, engineering, and analytics teams to define mobile and Web solutions that empower JPMorgan Wealth Management clients to invest independently.JPMC Design team Crafty Fox award winner for customer impact, Q3, 2024Winner of J.D. Power award for top customer satisfaction for Self-directed Investing two years in a row

Education

• The University of Texas at Austin

  Bachelor of Arts (B.A.)

• University of Michigan - School of Information

  Master of Science (M.S.)

  2000 — 2002

Skills

• User in
• Mobile Application Design
• Interaction Design
• Product Design
• Information Architecture
• Usability Testing
• Front-End Development
• Information Visualization
• Information Design
• Agile Project Management
• Scrum
• Software Design
• Cross-Platform Development
• Front-End
• Mobile Applications
• User Experience
• Heuristic Evaluation
• User-Centered Design
• Experience Design
• User Experience Design
• User Interface
• Web Design
• User Interface Design
• Accessibility
• User Research
• Human Computer Interaction
• Wireframes
• Css
• Usability
• Visual Design
• Cms
• Mobile Design
• Web Standards
• Mobile Devices
• Web Development
• Web Applications
• Content Management
• Wire Framing
• Contextual Inquiry
• SEO