Christopher Chris Messier

About Christopher Chris Messier

Certified Scrum Master with over 10 years of experience as a successful Business Analyst. Skilled in Agile methodologies (Scrum, LEAN, ITIL, BPMN) with a proven track record of delivering value to all levels of management. Proficient in strategic vision and creative problem-solving, adept at developing persuasive business presentations to resolve issues and align with best practice frameworks. Experienced in leading cross-functional teams and driving organizational success through collaborative leadership. Passionate about contributing to the success of organizations of all sizes.

Experience

1. Lead Business Analyst

   FM

   Oct 2021 — Present

   As a Lead Business Analyst, I spearhead the analysis and interpretation of complex business requirements to drive strategic initiatives and operational improvements. Leveraging my extensive experience and expertise, I collaborate closely with stakeholders across departments to identify business needs and translate them into actionable insights and solutions.In this role, I work with Product teams, providing guidance and mentorship to Product Owners and Project Managers to ensure the successful execution of projects and delivery of high-quality results. I lead requirements gathering sessions, conduct thorough data analysis, and facilitate workshops to foster innovation and alignment with organizational goals.Additionally, I serve as a key liaison between business units and technical teams, bridging the gap to ensure clear communication and understanding of project requirements. Through my leadership and strategic vision, I drive process improvements and recommend best practices to optimize workflows and enhance business performance.Furthermore, I actively contribute to the development and implementation of Agile methodologies, including Scrum and Kanban, to promote collaboration, transparency, and continuous improvement within the organization. By championing a customer-centric approach and fostering a culture of innovation, I am committed to driving sustainable growth and delivering value to stakeholders.

Education

• Community College of Rhode Island

  Associate of Science (A.S.) Degree General Business, Business Administration and Management, General

  2011 — 2019

• Southern New Hampshire University

  Bachelor's degree, Business Administration - Entrepreneurship

  2019 — 2023

Skills

• User Acceptance Testing
• Concur
• Itil
• Business Analytics
• Microsoft Dynamics Crm
• Servicenow
• Microsoft Excel
• Powerpoint
• Scrum
• Hubspot
• Business Process Improvement
• Scribe Online
• Microsoft Office
• Vba
• Team Leadership
• Sharepoint
• Scrummaster
• IT Service Management
• Servicenow Itsm
• Servicenow Ppm
• Servicenow Itam
• Infopath
• Analysis
• Program Management
• Process Improvement
• IT Management
• Sharepoint Designer
• Scribe Insight
• Business Process
• Salesforce.com
• Agile Application Development
• Strategic Planning
• Integration
• Vendor Management
• Six Sigma
• Business Intelligence
• Agile Methodologies
• Servicenow Agile Development
• Management
• Scribe