Chris McIlduff
Chief Customer Officer @Davies Technology
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WORK HISTORY
Chief Customer Officer @Davies Technology
EDUCATION
University of Strathclyde Graduate School of Business
Diploma in Management, Business
SKILLS
ABOUT CHRIS MCILDUFF
I am a hands-on, effective leader with substantial experience in building and leading technology, operational and consulting teams in the delivery of sustained improvements within complex business environments.Analytical, practical, fully committed and personable I quickly establish the fundamentals of a business, improve the basics, building stronger teams and deliver results for stakeholders.I’m solutions focused with a track record of identifying, initiating and delivering sustainable change that improves business processes, capability and performance.Having operated in the front line and on the board with P&L responsibility I’m adept in stakeholder management, improving governance, galvanizing others to deliver results and extracting value from third party alliances.Accomplished in the delivery of post-acquisition integrations, business transition, outsourcing and new business launches I have the experience to help improve young and established organisations to develop and grow effectively.Key Skills- Understanding the fundamentals of a business quickly and establishing plans to improve performance or adapt to meet changing market dynamics- Thinking digitally and implementing innovative solutions- Incorporating commercial thinking in all decision making- Reorganising business functions to facilitate change and deliver improved business performance- Inspiring people to get the absolute best from them- Leading programmes/projects in competitive and pressurised environments- Taking considered risks that balance stakeholder needs- Improving governance in complex business environments- Leveraging technology to create differentiation and business success- Designing, implementing and managing successful outsourcing programmes- Leading negotiation and securing positive, mutually beneficial partnerships- Developing transparent and effective relationships with partners- Strategic thinking and a passion to innovate- Open and effective communicator
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