Chris M.

Quality Assurance and Continuous Improvement Professional

Role
Senior Quality Manager at Amtrak
Location
Lumberton, NJ, US
LinkedIn followers
500 followers

About Chris M.

Quality Assurance professional and Certified Lean Six Sigma Black Belt with particular strengths in project planning, quality management, ISO TL data analytics, Statistical Process Control (SPC), corrective action, auditing, Continuous Improvement, lean manufacturing, product development, auditing, cost analysis and technical support. Proven leadership ability in implementing quality systems and improving manufacturing processes, productivity and efficiency.Specialties: Program Management - Quality Engineering - ISO, & TL - Aerospace and Military Standards – Marketing - Customer Service - Six Sigma - Lean Manufacturing - Vendor Qualification - Root Cause Analysis - Auditing

Experience

  1. Senior Quality Manager

    Amtrak

    Oct 2023 — Present · Philadelphia, PA, US

    Leads the design, implementation, and governance of a comprehensive Quality Management System (QMS) for the Infrastructure Maintenance & Construction Services (IMCS) Department. Oversees Quality Assurance teams, standardizes processes, and delivers meaningful metrics that enable data‑driven decisions.Collaborates closely with senior leadership and Operations Network Support to identify strategic improvement opportunities, enhance operational efficiency, mitigate risk, and drive cost‑effective solutions that reinforce departmental goals and organizational strategy.

Education

  • Lehigh University

    BS, Electrical Engineering

  • New Jersey Institute of Technology

    MS, Engineering Management

Skills

  • Cross-Functional Team Leadership
  • Supplier Quality
  • Root Cause Analysis
  • R&D
  • Quality Engineering
  • Tl9000
  • Validation
  • Quality Assurance
  • Calibration
  • Quality Management
  • Lean Manufacturing
  • Engineering Management
  • Microsoft Project
  • Dmaic
  • Electronics
  • Capa
  • Iso 9000
  • Fmea
  • Design of Experiments
  • Manufacturing
  • Six Sigma
  • Quality Auditing
  • Quality Control
  • Reliability Engineering
  • Quality System
  • Quality Systems
  • Ms Project
  • Green Belt
  • Process Simulation
  • Program Management
  • Iso
  • Tqm
  • Product Development
  • Testing
  • Statistics
  • Continuous Improvement
  • Spc
  • Failure Analysis

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Chris M. — Senior Quality Manager at Amtrak in Lumberton, NJ, US | Unifers