Chris Reed
- Role
- Client Program Manager Ii at Fiserv
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Chris Reed
Proven Program Manager and Product Owner that builds strong relationships, executes…
Experience
Client Program Manager Ii
Oct 2023 — Present · Omaha, NE, US
Focused on program management and project prioritization, I champion and execute client delivery and service processes for a deep portfolio of projects. Partnering with the client, I represent their feedback for end-to-end satisfaction and engagement. The primary focus is on developing strong client relationships and identifying opportunities to better support client business objectives.I was the program manager directing the development of a new credit card offering for a top-five client. My role bridged the gap between the client and internal project teams ensuring delivery on an aggressive schedule. Card customer acquisitions is running ahead of schedule towards an year one card goal.My focus is on credit modernization, including the deployment of an API strategy and management of a portfolio of API projects.I chair the Agile Council, which aims to educate and strategically implement Agile principles within the department.
Education
West Chester University of Pennsylvania
BM, Music
1998 — 2002
The Wharton School
WPWP Certificate, Marketing
2007 — 2010
Villanova University
MBA, Management
2002 — 2005
Skills
- Leadership
- Strategy
- Marketing
- Management
- Business Development
- Customer Service
- Data Analysis
- Strategic Planning
- Nonprofits
- Event Planning
- Crm
- Sales
- Product Development
- Product Marketing
- Leadership Development
- Project Management
- Process Improvement
- Project Coordination
- Project Implementation
- Project Planning
- Agile Project Management
- Sql
- Product Management
- Schedule Management
- Project Management Body of Knowledge (Pmbok)
- Data Management
- Database Administration
- Analysis
- Resource Allocation
- Databases
- Database Design
- Data Modeling
- Treasury Services
- Customer Relationship Management (Crm)
- Commercial Banking
- Marketing Management
- Financial Analysis
- Research
- Training
- Product Lifecycle
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