Chris Laframboise
Vice President, Solution Sales @Cyara
- Role
- Vice President, Solution Sales at Cyara
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Chris Laframboise
With over 15 years of experience, I bring a wealth of expertise in organizational leadership, sales engineering, and customer engagement. At Observe.AI, I lead solutions engineering and technical enablement, aligning technical strategies with business objectives to drive measurable success and innovation. Passionate about fostering high-performing teams and cultivating C-level relationships, I focus on empowering organizations to enhance customer experiences. My commitment to cross-functional collaboration and technical excellence ensures seamless execution, enabling transformative outcomes in the cloud contact center domain.
Experience
Vice President, Solution Sales
Dec 2025 — Present
Lead Cyara’s global Sales Architecture organization, partnering closely with Sales, Product, Product Marketing, and Customer Success to align customer discovery, solution strategy, and value realization across the GTM motion. Responsible for defining discovery frameworks, presales execution standards, demo and POC strategy, and technical enablement that support predictable pipeline growth and deal quality.Drive alignment between product vision and field execution, including positioning, competitive strategy, and customer outcome articulation across AI-driven CX assurance, testing, and validation solutions. Focused on scaling a high-performing SA team, improving discovery quality, strengthening value-based selling, and enabling customers to confidently adopt and govern AI across their contact center environments.
Education
DeVry University
Associate of Applied Science Electronics and Computer Technology, Computers and Electronics
1999 — 2002
Skills
- Microsoft Sql Server
- Databases
- Sql
- T-Sql
- Vbscript
- Sdlc
- Operating Systems
- Windows
- Unix
- Visio
- Call Centers
- Business Insights
- Data Analysis
- Business Analytics
- Call Center
- Analytics
- IT Infrastructure Management
- Vendor Management
- Contact Centers
- Customer Relationship Management (Crm)
- Management
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