Christopher Lacek
Product Leader | Digital Transformation | Collections & Consumer Engagement at Credit Acceptance
- Role
- Senior Product Manager, Collections and Consumer Engagement at Credit Acceptance
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Christopher Lacek
Innovative and curious product leader with more than 15 years of success in product…
Experience
Senior Product Manager, Collections and Consumer Engagement
Jan 2024 — Present
Responsible for increasing consumer engagement for online and mobile experiences through a customer centric digital transformation to improve payment/collections experiences and lowering our cost to serve.
Education
John E. Dolibois European Center
International Marketing
2004 — 2004
Miami University
Bachelor of Science (B.S.), Finance
2002 — 2006
Skills
- Analysis
- Usability Testing
- Money Transfers
- Business Requirements
- Product Management
- User Experience Design
- Internet Banking
- Business Analysis
- Mobile Product Development
- Mobile Payments
- Iphone
- Iwork
- Competitive Analysis
- Customer Experience
- Mobile Experiences
- Mobile Banking
- Financial Services
- Crm
- Communication Skills
- Consulting
- Online Banking
- Retail Banking
- Mobile Strategy
- Mobile Technology
- Analytics
- Push Notifications
- Vendor Management Skills
- Vendor Management
- Management
- Manage Client Relationships
- Cross-Functional Team Leadership
- Digital Strategy
- User Experience
- Mobile Design
- Remote Deposit Capture
- Microsoft Office
- P2p
- Bill Payment
- Performance Metrics
- Interactive Marketing
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