Gyubum Kim
Information Technology Generalist @Wireless DNA Inc.
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WORK HISTORY
Information Technology Generalist @Wireless DNA Inc.
North York, ON, CA
Install and manage network infrastructures, including configuring and maintaining Ethernet cabling, routers, and switches, to ensure reliable connectivity across 52 Fido / Rogers stores and offices for seamless sales operations. Resolve network and Window OS issues by triaging and prioritizing IT tickets via Jira and troubleshooting via Zoho Assist or on-site support for 52 stores and head office with a 97% satisfaction rate from over 500 employees. Administer security policies, MS licenses, and role-based access over 500 user accounts by Azure AD and Intune, ensuring fast issue resolution, streamlining workflows, and boosting team morale within the IT department.
EDUCATION
Illinois Institute of Technology
bachelor of Information Tech
Illinois Institute of Technology
Bachelor of, Information Technology
Seneca Polytechnic
Ontario advanced college degree, Computer Engineering
ABOUT GYUBUM KIM
Enthusiastic Full Stack Developer with extensive experience in both public and private sectors. Skilled in back-end development using Java, Spring Core, MVC, Security, and JPA/Hibernate, particularly within a government department role. Co-founded Ordinals Play, where I developed Bitcoin NFT PFP multiplayer games and a website from scratch, utilizing React.js, Unity, Photon, C#, and JavaScript.
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