Chris Kelly
- Role
- Director, Strategic Accounts at ASAPP
- Location
- Bozeman, MT, US
- LinkedIn followers
- 500 followers
About Chris Kelly
Innovative and insightful software sales professional with exceptional technical acumen…
Experience
Director, Strategic Accounts
Jun 2021 — Present
ASAPP\'s AI based Customer Experience Platform makes CX teams radically more productive. The platform uses machine learning across both voice and digital engagement channels to predict exactly what customer care and sales agents should say and do – and even dynamically automates micro-processes throughout the customer interaction. Many of the world’s largest consumer brands have doubled their contact center throughput, driven up CSAT scores with delightful experiences, and gained rich customer insight from a robust data set to inform business decisions.
Education
Montana State University-Bozeman
Bachelors, Land Resources and Environmental Sciences
1997 — 2002
Skills
- Crm
- Lead Generation
- Cloud Computing
- Product Management
- Customer Satisfaction
- Salesforce.com
- Solution Selling
- Program Management
- Sales
- Saas
- Account Management
- Go-to-Market Strategy
- Business Intelligence
- Demand Generation
- Enterprise Software
- Analytics
- Pre-Sales
- Social Media Marketing
- Customer Experience
- Software Industry
- Direct Sales
- Sales Enablement
- Strategic Partnerships
- Professional Services
- Call Centers
- Customer Experience Management
- Business Development
- Management
- Call Center
- Leadership
- Sales Process
- Sales Operations
- Selling
- New Business Development
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