Chris Kelly
- Role
- Sr Director, Client Services at Mediant Health Resources
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Chris Kelly
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Experience
Sr Director, Client Services
Apr 2016 — Present
Epic, Cerner, Meditech, Allscripts, etc. Implementation: • Project Management and Program Management from planning to post go live. • System Analysts for the entire life cycle of the EMR implementation (Build, Validation) • Contractors specializing in workflows, business analysis, and technical documentation Training Management and Support: • Specialists in curriculum development and training including Principal Trainers and Credentialed Trainers • Workflow and function based curriculum development • Application curriculum Design Documents • Training, Go-Live support, and Quick Reference User Guide materials • Classroom, adult learning focused, training delivery • 1:1 or small group Physician/Clinical based learning support Go Live Support: • Flexible to support small to large scale go lives and can provide over 200 resources at one time. • Flexible go live model with a rate plus expenses or an all-inclusive rate that best matches your need for accounting and budgeting • Clinical and technical on-site support staff • Contractors with multiple module knowledge for command center coordination • IT professionals for on demand system configuration changes • Support staff experienced in multidisciplinary workflows • Clinicians with clinical operational settings expertise • Training & Training Support • Command Center Staffing during Go-Live • Proven automated tools to help with scheduling, tracking and reporting on time and attendance during Go-Live. We understand how busy and chaotic a Go Live can be and we efficiently have a single source for all of your time and expense reporting and approvals. Optimization/Upgrades: • Perform a build analysis and implement enhancements to improve user satisfaction • Assess current system configuration and recommend optimizations • Analyze procedures and recommend standardized workflow processes • Evaluate end user system utilization through real time reporting • Planning for new version upgrades and enhanced functionality
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