Christopher Brooks
Manager, Operations & Data Analytics
- Role
- Cs Team Manager at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Christopher Brooks
An innovative and versatile customer success manager, I have more than 10 years of experience in building and training high performance teams, reducing costs, as well as contact center management. My proficiency at analyzing business needs and creating solutions that maximize efficiency and increase revenue has always fostered growth wherever I have worked. Utilizing data driven decision making has delivered positive results. But numbers are only half of my equation. The other is people. I am adept at providing strong leadership that results in building cohesive, motivated teams. Additionally, through the development and implementation of improved call agent communications, training, and workflow my staff is enabled to enhance the customer experience. Known for working well under pressure and multi-tasking, I am a hands on manager that values continuous improvement. Areas of Expertise: Leadership • Problem Solving • Team Building • Analytical Skills • Cross-functional Collaboration • Customer Service • Relationship Building • Verbal/Written Communication Skills
Experience
Cs Team Manager
Aug 2020 — Present · Seattle, WA, US
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.