Christopher Johnson

About Christopher Johnson

I lead restaurant organizations through growth, openings, and operational complexity by building strong leaders, clear standards, and disciplined execution. My background spans multi-unit restaurant operations and high-volume flagship locations, giving me a practical understanding of what it takes to scale performance without losing hospitality at the unit level.I’m most effective at the intersection of strategy and execution—partnering with ownership and executive teams on direction and performance while staying closely connected to the restaurant floor. I focus on developing General Managers, strengthening culture, and ensuring that systems, training, and expectations translate into consistent guest experiences across locations.My leadership style is direct, people-first, and highly accountable. I value presence, clarity, and follow-through, especially during openings, transitions, and periods of growth. I’m passionate about building hospitality organizations that perform at a high level while creating environments where leaders and teams can grow and succeed long term.

Experience

1. Director of Operations (Multi-unit Hospitality Operations)

   Coffee Republic Co

   Aug 2025 — Present · Charlotte, NC, US

   Lead strategic, financial, and operational performance for a 10-location specialty coffee company across Charlotte and the DMV markets-Partner closely with ownership on growth strategy, P&L performance, and organizational development-Build and coach store leadership teams, establishing clear expectations, accountability, and a strong service culture-Provide hands-on operational support at the unit level to ensure consistent execution of standards and guest experience-Lead planning and execution for new store openings, operational improvements, and scalable systems.

Education

• University of South Alabama

  Bachelor of Science (BS), Biomedical Sciences, General

  1994 — 1997

• Mississippi Gulf Coast Community College

  General Studies

  1992 — 1993

Skills

• Food Service
• New Restaurant Openings
• Casino
• Gaming Industry
• Labor Cost Management
• Catering
• Food Safety
• Continuous Improvement
• Employee Engagement
• Customer Satisfaction
• Leadership
• Lean Operations
• Wine
• Restaurant Management
• Hospitality
• Hospitality Industry
• Serve Safe Certified
• Fine Dining
• Wine Lists
• Menu Development
• Service Improvement
• Business Strategy
• Customer Engagement
• Menu Costing
• Food Cost Analysis
• Food Preparation
• Hospitality Management
• Labor Control
• Restaurants
• Management
• Team Building
• Service Delivery
• Employee Training
• Alcoholic Beverages
• Budgets
• Casual Dining
• Organizational Effectiveness
• Fast Casual
• Food & Beverage
• Customer Service