Chris Joannou

Head of Digital @Santander Consumer Finance

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2018 — Present

Head of Digital @Santander Consumer Finance

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EDUCATION

1997 — 1999

Chartered Institute of Bankers

ACIB, Law, Accounting, Marketing, Monetary & Financial System

1993 — 1997

University of Hertfordshire

BSc (hons) Business Decision Sciences, Business, Statistics, Forecasting, Marketing

2007 — 2009

CIM | The Chartered Institute of Marketing

Post-Grad, Professional Diploma in Marketing

1997 — 2016

HSBC

Training, Management & Leadership, Influencing Skills, Operations Management, Business Administration,Strategy

SKILLS

Multi-Channel MarketingOperations ManagementFinancial ServicesCrmCustomer AcquisitionMarketing ManagementEmail MarketingProject PlanningMarketingCampaign ManagementBankingMobile ApplicationsProject ManagementUser Experience DesignOnline MarketingMarketing CommunicationsWeb AnalyticsMarketing StrategyProduct MarketingGlobal MarketingManagementMobile DesignDigital MediaRetailRelationship ManagementDirect MarketingCustomer Relationship Management (Crm)AnalyticsStrategyE-CommerceCustomer ServiceStakeholder ManagementMobile DevicesDigitalDigital StrategyLeadershipStrategic PartnershipsStrategic CommunicationsE-BusinessB2b Marketing

ABOUT CHRIS JOANNOU

Experienced senior leader with a proven track record for initiating and driving change on a global scale. Depth of expertise in digital, marketing, customer experience, proposition design and operations management with broad exposure across financial services. Proven people and team leadership capability.Specialties: Digital, marketing, comms, customer experience, proposition design, project management, people leadership, financial services.

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