Christopher Fleming

Technical Application Specialist @Cytek Biosciences

Assisting Cytek internal and external customers with workflow development, optimization, and implementation of flow cytometry applications. Work collaboratively with Cytek customers to Develop multicolor panels and assays. Provide onsite / remote technical consultations to Cytek customers on the use, capabilities, and troubleshooting of Cytek products (instruments, software, and reagents). Record customer interactions, and shares results of the visits and support sessions to ensure collaborative efforts between all customer facing groups. Develop and deliver both pre-and post-sales technical presentations in alignment with Cytek business initiatives. Interface with Marketing, Sales, and R&D to collaborate with customers to generate relevant data and create the content for white papers, application notes, and customer presentations. Creates a product demonstration strategy working with Marketing, Sales, and R&D to provide customers with instrument and reagent demonstrations. Makes recommendations for new products and applications as well as enhancements to existing products. Assists R&D in product development efforts and collaborates with the team to write, execute, and report on verification protocols. Provides planning input and onsite support for sales/marketing events, including technical support for trade shows, sponsored seminar series, and user group meetings.