Chris Pickard

Restaurant Manager @The Grand, York

York, GB

As the Restaurant Manager at The Grand York, a one rosette 100-cover restaurant, I am responsible for overseeing the day-to-day operations for breakfast, afternoon tea and dinner. I lead a dedicated team in delivering excellent service, maintain operational efficiency, and ensure our guests enjoy a wonderful evening. • I lead a team and oversee the three services, of breakfast, afternoon tea and dinner. Continually developing and working to improve the skill sets of all team members. • I work with the team of chef’s to ensure that the we maintain and continue with delivering exceptional locally sourced dishes to the table. • I have helped to create a warm and welcoming atmosphere within the Restaurant for both guests and team members.• I work with the Senior Leadership team to ensure we manage our budgets, with exceptional results throughout the month on both food and beverage sales. This was achieved through introducing new menu items and with the introduction of our Wizarding Afternoon Tea.• I work our food compliance manager to ensure we are in complete compliance with all health and safety elements as well as keeping team members informed of new regulations through continuous training.• I work with the Marketing team to introduce new material for our social media platforms to help increase the revenue within The Rise.

University of the West of England

Bachelor’s Degree