Chris Chamberlain

Head of Ecommerce and Digital Transformation Product Owner (Love2shop) @PayPoint plc

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Head of Ecommerce and Digital Transformation Product Owner (Love2shop) @PayPoint plc

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Liverpool, GB

Set up and lead of the new eCommerce Product team, covering all aspects from strategy, design, delivery and operations of secure web and mobile app systems to support the Love2shop business and the wider Paypoint group.In addition, as Product Owner, leading a cross functional team of business Product Owners and Technologists to deliver the digital transformation of the Love2shop business, enabled by a new digital platform (Salesforce commerce cloud, order management system - extending the use of sales and service cloud and marketing cloud) to replace several legacy platforms and processes.Introducing agile ways of working aligned to a product centric model to move away from project delivery and towards outcomes based on Epics, stories and features.

EDUCATION

1996 — 2000

Loughborough University

Bachelor of Science (BSc), Computer Science

N/A

University of Portsmouth

Master of Science - MSc, eCommerce and Marketing

ABOUT CHRIS CHAMBERLAIN

An experienced senior leader with a consistent track record of success, delivering strategic business value and process improvement through innovative technical and people based solutions.Recognised for simplifying the complex and joining the dots to create an informed enterprise view and translating the strategy into delivery and continuous product evolution.A personal mission to create the best possible environment for the teams and people worked with to enable them to be successful. Predisposed to helping others where able to, evidenced by the volunteer and charity work taken on.Excels at developing individuals to reach their potential and at engaging teams to thrive in any environment.Effective at improving the efficiency of operating models and solving complex business problems using a variety of methods and architecture frameworks. Has worked across several sectors including financial services, retail, manufacturing, defence and central government.Keywords: Simplification | Technical Architecture | Business Architecture | Agile | Talent Leadership | Digital | Customer | Operating Model | Cost reduction | Outcome focused | Transformation

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