Christopher Inwood
Product Manager @BT Group
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WORK HISTORY
Product Manager @BT Group
Bristol, GB
Uses customer insight and business priorities to create a balanced view of customer needs and business challenges for my Scrum team.• Collaborating with designers, engineers, researchers and stakeholders to identify problems, opportunities and solutions that will support the needs of our users and impact our goals/metrics.• Responsible for shaping the product vision and strategy of the digital product and journey(s). • Triangulating data and insights to develop a robust product strategy and advise decision making.• Provide input into the goals and objectives of my team.• Working closely with stakeholders and peers to create, maintain and regularly iterate a long term roadmap and backlog for my Scrum team.• Responsible for ensuring the product value is realised through successful delivery• Helping shape requirements for new initiatives from other areas in Consumer. Translating these commercial/ marketing/ service strategies and targets into a digital experience backlog.
EDUCATION
Godalming College
A Levels, Media Studies
University of the West of England
Bachelor of Arts (BA), Film and Cultural Media Studies
ABOUT CHRISTOPHER INWOOD
Experienced department head of both technical and customer service teams.
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