Chris Heimers
Customer Success @Notable Health
- Role
- Customer Success Director at Notable
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Chris Heimers
My core competencies include customer relationship management (CRM), strategy, market research, and cross-functional collaboration. I have successfully managed and grown strategic accounts, increased customer retention and satisfaction, and identified new opportunities for expansion and revenue generation. I am passionate about solving the unique challenges that businesses face in the mental health space and delivering value-added solutions that create positive impact.
Experience
Customer Success Director
Jun 2025 — Present · Raleigh, NC, US
Partner with a leading healthcare system to enhance Patient Access and Care Gap Outreach workflows• Utilize agentic AI platform to improve Revenue Cycle Management workflows across BoB • Drive positive business and clinical outcomes through strategic collaboration and innovation; increased utilization across BoB by 10% in 2025
Education
UNC Kenan-Flagler Business School
MBA, General Management Concentration
2011 — 2013
College of the Holy Cross
Bachelor of Arts (B.A.), Economics
2003 — 2007
Skills
- Market Analysis
- Email Marketing
- Strategic Partnerships
- Saas
- Management
- Strategy
- Competitive Analysis
- Crm
- Commodity
- Marketing
- Strategic Planning
- Analytics
- Business Strategy
- Software as a Service (Saas)
- Business Development
- Emerging Markets
- Customer Relationship Management (Crm)
- Financial Risk
- Market Research
- Marketing Strategy
- Sales
- Sales Process
- Financial Modeling
- Salesforce.com
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