Chris Harwood
Experienced IT Manager, Product Owner, Project Manager and ServiceNow Consultant
- Role
- Senior Consultant, Digital and Emerging Technologies at EY
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Experience
Senior Consultant, Digital and Emerging Technologies
Aug 2021 — Present · MN, US
ServiceNow Consultant at EY leading the integrations workstream for an Operational Technology implementation. I have built strong partnerships with the EY teams (OT Visibility, OT Vulnerability, Cyber Security) and many client SMEs, as well as our offshore development team to successful solutions/outcomes. As with our initial platform implementation, where I was responsible for building out 20 integrations, I have been successful at identifying use cases, solution for future state within Architecture and Compliance guidelines, vetting requirements and user stories, driving development/delivery, and testing our output.
Education
University of Minnesota-Twin Cities
Bachelor's Degree
University of Saint Thomas - School of Business
Master of Business Administration (M.B.A.)
Skills
- Customer Service
- Leadership
- Cross-Functional Team Leadership
- Project Management
- Business Process
- Process Improvement
- Customer Satisfaction
- Call Centers
- Disaster Recovery
- IT Management
- Sharepoint
- Crm
- Team Leadership
- Lotus Notes
- Vendor Management
- Strategic Planning
- Business Process Improvement
- Business Analysis
- Itil
- Team Building
- Service Management
- Change Management
- Operations Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.