Chris Hamblin

About Chris Hamblin

Strategic IT Executive with 23+ years of experience leading enterprise technology transformation, cybersecurity, cloud modernization, and large-scale IT operations for global organizations. I specialize in aligning technology strategy with business objectives, building high-performing teams, and delivering measurable outcomes that strengthen security, reduce cost, and improve operational efficiency.I have led global technology services supporting 850+ locations across 5 countries, driving modernization initiatives including Microsoft 365 transformation, enterprise security programs, cloud migrations, PMO creation, global automation, and infrastructure simplification. My leadership integrates deep technical expertise with strong governance (ITIL, ISO, BCP/DRP), organizational development, and executive communication.I am passionate about using technology to enable growth, reduce risk, and elevate the customer and employee experience — while empowering teams to innovate and operate at scale.Core Leadership Strengths:• Enterprise IT Strategy & Roadmapping• Cybersecurity, Governance & Risk Management (ITIL/ISO)• Cloud Transformation & Modern Workplace Enablement• Global IT Operations & Shared Services Leadership• PMO Development & Enterprise Portfolio Management• Large-Scale Automation & Process Optimization• Vendor & Budget Management (Up to $10M)• Infrastructure, Identity, and Systems Architecture• Team Development, Coaching & Organizational Maturity

Experience

1. Director Shared Services

   Express Employment International

   Nov 2018 — Present · Oklahoma City, OK, US

   Global Organization with 850+ Offices Across 5 CountriesLead enterprise IT operations, cybersecurity, M365 engineering, endpoint management, data engineering, and ITSM for a global workforce of 6,500+ users. Drive transformation initiatives that modernize infrastructure, strengthen security posture, improve service delivery, and reduce operational cost.Key Accomplishments:• Built and led the organization’s IT Security Practice aligned with ISO 27001• Reduced enterprise vulnerabilities by up to 90% through modern security tooling and governance• Migrated mailboxes / 40TB+ to Exchange Online• Eliminated 2,500 on-prem servers across 850 offices, reducing footprint by 83%• Implemented Microsoft 365, SharePoint (64M documents), OneDrive, and Autopilot globally• Developed full enterprise PMO; delivered 52 enterprise projects in year one• Automated onboarding/offboarding with ServiceNow (identity, provisioning, access flows)• Built enterprise PKI and deployed Secret Server for privileged access• Implemented Copilot with AI governance and secure rollout strategy• Delivered major cost savings and operational efficiency through cloud transformation and automationScope:Global support | 4 management teams | 30–60 personnel |$5M–$10M program budgets

Education

• American InterContinental University

  Bachelors of Information Technology/Network Management Emphasis

  2008 — 2009

• Oklahoma City Community College

  Associates in CS/Microcomputer Specialist Emphasis

  2000 — 2006

• American InterContinental University

  Masters of Information Technology/Project Management Emphasis

  2010 — 2010

Skills

• Windows
• Vmware
• System Administration
• Troubleshooting
• Vbscript
• Microsoft Exchange
• Sql
• Asp.net
• Backup Exec
• Iis
• Operating Systems
• Microsoft Office
• Java
• Vpn
• System Deployment
• Servers
• Itil
• Microsoft Sql Server
• Active Directory
• Windows Server
• Visual Basic
• Hardware
• Dns
• Technical Support
• Ado.net
• Security
• Enterprise Architecture
• Networking
• Access
• Ubuntu
• Os X
• Mac Os X
• Network Administration
• Cisco Technologies
• Databases