Chris Halsema
Sr Technology Portfolio Manager @City of Hope
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WORK HISTORY
Sr Technology Portfolio Manager @City of Hope
Irvine, CA, US
Lead enterprise-scale healthcare technology and information systems programs that power patient care, clinical research, and operational excellence across multiple regions of City of Hope. Partner with senior executives, physicians, and scientists to define and implement technology strategies that align with enterprise goals, strengthen governance, and enable resilient, secure, and efficient IT operations.• Strategic Leadership & Governance – Collaborated with executive leadership to develop and operationalize IT strategic roadmaps across clinical, research, and administrative domains. Established governance processes to ensure alignment of regional technology initiatives with enterprise objectives and regulatory requirements.• ServiceNow Expertise:Possess four years of hands-on experience implementing and optimizing ServiceNow ITSM, ITOM, CMDB, SPM, HRSD, and Nuvolo modules in a complex, multi-hospital healthcare environment. Partner with engineering, security, and operations teams to design workflows, enhance service delivery, strengthen CMDB accuracy, improve lifecycle automation, and integrate • Security & Continuity of Care – Directed a $5M Identity & Access Management (IAM) program, strengthening cybersecurity posture and ensuring HIPAA compliance across enterprise applications. Developed provisioning frameworks for onboarding, offboarding, and transfers, integrating PeopleSoft, SailPoint, Active Directory, Epic, Salesforce, and other critical systems.• Enterprise Infrastructure Delivery – Co-managed a $50M IT design, procurement, and deployment program for the Orange County Cancer Center, ensuring secure, reliable, and integrated infrastructure to support advanced oncology care and translational research.• Innovation in Patient & Research Support – Designed custom IT asset management and real-time monitoring solutions, enabling proactive resolution of clinical workstation issues before user impact.
EDUCATION
Excelsior University
Business Management
University of Memphis
ENGR COMPUTER SYSTEMS
SKILLS
ABOUT CHRIS HALSEMA
Visionary healthcare technology leader with over 35 years of experience delivering innovation-led growth and enterprise-scale transformation. Known for defining and executing integrated technology strategies that power patient care, translational research, and organizational resilience. Skilled in aligning people, processes, and technologies to create secure, scalable, and sustainable IT ecosystems that enable cutting-edge care and scientific advancement.For the past 15 years, focused on healthcare as an intrapreneur launching innovative technology-driven business units at scale. Designed and implemented Epic-centric private cloud solutions for six U.S. enterprise health organizations, enabling revenue generation, secure access, custom applications, and advanced analytics. Successfully led multimillion-dollar technology initiatives, including a $50M IT infrastructure deployment for City of Hope’s OC Cancer Center and a $5M identity and access management program, ensuring secure, reliable, and efficient IT operations across complex environments.Experienced in building integrated IT service environments, developing governance structures, and strengthening information security and privacy programs. Collaborated with senior leadership, physicians, and scientists to operationalize technology roadmaps aligned with enterprise goals. Led cross-functional teams in creating IT solutions that enhanced patient experience, clinician workflow, and research capabilities while reducing risk and cost.Innovated beyond healthcare operations by creating a copyrighted AI-enabled robotic cloud platform that integrates data and systems, automates workflows, and delivers digital engagement at scale. This platform has processed over 1.5M transactions and served as an AI advocate to improve patient engagement, system resilience, and operational efficiency.Licensed vendor and trusted partner for Epic, Microsoft, AWS, Oracle, IBM, Cisco, and other technology leaders. Recognized for recruiting and developing top-performing teams, optimizing vendor relationships, and driving measurable outcomes through continuous improvement, lean methodologies, and agile practices.
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