Chris Hadley

Head of Operations @Naviquate

Kinross, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Head of Operations @Naviquate

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Leading operations for UK public sector transport software- Product Management- Project Management- Professional Services- Customer Support- Member of SLT

EDUCATION

N/A

Keele University

BA Hons, English & French

1989 — 1990

Université de Limoges

DEUG, Langues Etrangeres Appliquees

N/A

University of Dundee

M.Phil, Logic, Text and IT

SKILLS

Cloud ComputingLeadershipTechnical DocumentationInnovationThought LeadershipBusiness ProcessAgile Project ManagementProduct ManagementCustomer SupportSEOSoftware DevelopmentScrumBusiness StrategyIT StrategyTechnical CommunicationCustomer FocusSales EnablementGo-to-Market StrategyPre-SalesDita XmlTrainingFrenchSupport ManagementStrategyRequirements GatheringBusiness IntelligenceCross-Functional Team LeadershipContent StrategyEnterprise SoftwareEnterprise ArchitectureTeam LeadershipTechnical WritingProcess ImprovementIntegrationProfessional ServicesBusiness RequirementsCustomer Relationship Management (Crm)DatabasesSoftware DocumentationSdlc

ABOUT CHRIS HADLEY

Operations Director / Professional Services Director with more than 20 years’ experience in the software industry, delivering projects, revenue and customer satisfaction to businesses ranging from global enterprises to SME organisations and start-ups. Skilled at building and leading high-performing teams from 5 to 50 people. An inspirational people leader, experienced at coaching, developing and managing technical staff, directly or in a matrixed environment, locally and virtually.Key skills:• Leadership – Strong leader, adept at coaching, developing and inspiring team members to over-achieve.• Business Transformation & Strategy – Experienced strategic thinker, able to define both the long-termvision and the short-term steps needed to achieve it.• Project Delivery – Consistent track record of profitable project delivery in multiple markets, includingFinancial Services, Health, Retail, Sport & Recreation, Maritime, and Third Sector.

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Chris Hadley — Head of Operations at Naviquate in Kinross, GB | Unifers