Chris Michel

Service and Parts Manager @Chamco

Edmonton, AB, CA

As Manager of Service and Parts at Chamco, I oversee and grow the Service and Parts business for our branch operations. My role blends strategic leadership with hands-on execution, ensuring our customers receive best-in-class technical service, support, and solutions.I lead a skilled team of service technicians, coordinators, and support staff while managing the full service budget, capital assets, and HSE compliance. By developing strong programs for service and parts, I focus on increasing customer retention, expanding capabilities, and driving sustainable revenue growth.Key Responsibilities & Impact- Manage service budgets, P&L performance, and capital assets while ensuring HSE compliance- Lead and mentor a technically skilled service team, driving accountability and continuous improvement- Oversee quoting, project management, and service reporting to ensure accuracy, timeliness, and customer satisfaction- Strengthen customer relationships and supplier partnerships to expand service opportunities and increase retention- Implement process improvements and CRM adoption to improve efficiency, transparency, and growth potential- Collaborate across sales and operations to support Chamco’s reputation as a trusted, knowledge-based partner.

Red Deer Polytechnic

Journeyman Electrician, Electrical