Chris George
Principal Software Engineer at Amazon Web Services (AWS), AWS Support and AWS Managed Services
- Role
- Principal Software Engineer at Amazon Web Services (AWS)
- Location
- Boulder, CO, US
- LinkedIn followers
- 500 followers
About Chris George
Experienced Principal Software Engineer and Software Engineering Leader with a…
Experience
Principal Software Engineer
Jun 2020 — Present · Denver, CO, US
Led the implementation and launch of multiple AWS Support offerings.Technical strategy and direction for all AWS Support services covering 750+ engineers (Support Case Management, Trusted Advisor, Well Architected Framework, AWS Managed Services, AWS Health, AWS Incident Detection and Response, AWS GenAI initiatives).Spearheaded Generative AI and LLM initiatives for customer troubleshooting, both internally and externally, enabling billions of dollars in cost savings, new revenue generating products and services.Created advanced strategic troubleshooting reasoning systems that evaluate customer problems, perform detailed infrastructure and other tool inspections and use an LLM to provide the optimal solution with high accuracy.Technical implementation and guidance for several large strategic deals with billions in revenue.Founded and chaired the AWS Global Services Principal Engineers Guild, creating impactful initiatives for tens of thousands of AWS builders (AWS Support and AMS, ProServe, Training and Certification, Security).Led infrastructure as code initiatives enabling customers to use tooling of their choice with AWS services.Recognized by AWS executive leadership as a role model Principal Software Engineer and consistently ranked in the top 2% of talent with multiple year top talent designations.Created technical review mechanisms and team to enable junior and senior engineers to grow and make scalable technical choices across 750+ engineer organization.Creation of technical strategy and culture initiatives for AWS VPs which directly led to tens of millions in savings.Performed technical promotion assessments across AWS for prospective Principal Software Engineers.Partnered and participated in AWS Executive Briefing Center (EBC) providing technical guidance to customers generating multi-millions in AWS Revenue as well as AWS leadership. Provided technical leadership with the scope of 750+ software engineers of AWS Support organizations.
Education
Minnesota State University, Mankato
BS, Computer Science and Mathematics
2001 — 2005
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