Chris Friest

About Chris Friest

Helping Flooring Dealers Scale Without the Headaches I’ve been in the flooring business for over 20 years—sold it, installed it, managed a store, and even ran my own. I know the struggles: tracking leads, managing installers, chasing invoices, and keeping profits where they should be. Now, as Director of Client Relations at Floorzap, I help flooring dealers take control of their business with a system designed specifically for them. No more duct-taped solutions. No more lost leads. No more “where did that invoice go?” moments. Better lead management = more closed deals. Scheduling that doesn’t break your brain. Accurate job costing to protect your margins. I was one of the first users of Floorzap when I ran my own store. I know first-hand how it transforms operations, and I show dealers how to do the same. If you’re tired of running your business off sticky notes and spreadsheets, let’s talk. DM me to book a demo.

Experience

1. Director of Client Relations

   Floorzap

   Oct 2023 — Present · Des Moines, IA, US

   As the Director of Client Relations at Floorzap, I harness over two decades of firsthand experience in the flooring industry to seamlessly integrate our software solutions with the practical needs of flooring businesses. My background spans sales, management, and business ownership, providing me with a comprehensive understanding of the industry\'s dynamics and the challenges our clients face.In my role at Floorzap, my priority is building and maintaining robust relationships with our clients. I am dedicated to ensuring they receive personalized support, which aligns with their unique business requirements and promotes operational effectiveness and growth. My deep industry insight allows me to offer valuable consultation, assist in customizing our software to meet specific needs, and ensure that our solutions serve as an integral extension of our clients\' businesses.With a focus on excellence and innovation, I collaborate with the Floorzap team to continually refine our services, drawing upon client feedback and my own experiences in the flooring sector. My aim is to position Floorzap as a pivotal element in our clients\' success stories, aiding them in streamlining their operations and achieving their business objectives.

Skills

• Store Management
• Marketing Strategy
• Cold Calling
• Sales Management
• Account Management
• Retail
• B2b
• Direct Sales
• Small Business
• Profit
• Wood
• Green Building
• Inventory Management
• Inventory Control
• Process Scheduler
• Coaching
• Marketing
• Building Materials
• Outside Sales
• Hardwood
• Countertops
• Flooring
• Management
• Team Building
• Advertising
• Customer Satisfaction
• New Business Development
• Trade Shows
• Budgets
• Residential Homes
• Sales Process
• Sales Presentations
• Merchandising
• Visual Merchandising
• Carpet
• Sales Operations
• Customer Retention
• Retail Sales
• Customer Service
• Tiles