Christopher Fangre

About Christopher Fangre

Dynamic, visionary leader with 20+ years of experience driving transformative growth across digital marketing, client experience, and data strategy. Proven record of doubling revenues, enhancing profitability, and building award-winning customer programs. Adept at operational execution to achieve scalable success, a trusted partner to shareholders and clients, and a track record of over 95% retention across diverse industries, with core competencies in:• Revenue Optimization & Growth Strategy• Client Success & Retention• Executive-Level Client Management• Cross-Functional Team Leadership• Data Analytics, Forecasting, Dashboarding• AI & Automation in Marketing• Product Innovation & GTM Strategy• Martech & Adtech Systems Management

Experience

1. VP, Data and Client Success

   Buyologyiq

   Mar 2021 — Present

   Directly overseeing all client relationships, driving strategic initiatives, measurable outcomes across multiple verticals, scaling team and operations supporting 100% revenue growth and double-digit profit growth in 2 years• Continually maintaining over 95% client retention over 5 years while expanding business per client year-over-year with tailormade solutions and programs unique per client in every industry and space occupied• Leading and presenting annual, quarterly organizational planning sessions covering revenue and profits, quality, goal tracking and future project implementation• Designed and steered implementation of full data infrastructure of ingestion, modeling, visualization, and forecasting, via a lean team comparative to competitors providing 100% data intake of customer journey, from click to purchase• Established client success operations and AI-supported internal processes, increasing revenue growth two to three-fold, elevating service levels and operational efficiency• Integrated API and data workflows for real-time insights, enhancing performance reporting and decision-making• Created client-facing dashboards and enriching analytics solutions integrating external warehouses and live consumer data• Direct remote and hybrid cross-functional teams in dual environments, guiding organization’s employees in team-building exercises and accountability

Education

• Xavier School

  High school

  1991 — 2004

• California State University, Fullerton

  Bachelor of Arts, Business Administration Conc. Finance

  2004 — 2009

Skills

• Inventory Management
• Food
• Distribution Strategies
• Mobile Apps
• Research
• Warehouse Management
• Leadership
• Strategy
• Market Research
• Operations Management
• Process Scheduler
• Quantitative Research
• Marketing
• Microsoft Excel
• Management
• Team Building
• Credit Card Analytics
• Mobile Applications
• Loyalty Programs
• Retail
• Analysis
• Gift Cards
• Customer Service
• Competitive Analysis
• Import Logistics
• Team Leadership
• Foreign Languages