Chris Eddlemon

About Chris Eddlemon

Results-driven and strategically minded onboarding and client success leader with a proven record of optimizing operational processes, enhancing client experiences, and driving scalable revenue growth within the fast-paced Buy Now, Pay Later (BNPL) healthcare fintech space. At Cherry Technologies, I specialize in multi-location onboarding, corporate partnership management, and strategic enablement initiatives that directly impact practice activation rates, marketing adoption, and long-term partner retention.I’ve consistently delivered top-tier performance in activation and implementation metrics while spearheading process improvements that increase efficiency and reduce onboarding timelines for enterprise and multi-location clients. Known for proactive problem-solving, cross-functional leadership, and a collaborative mindset, I thrive in dynamic environments where operational excellence, relationship management, and strategic execution intersect.Key Achievements: 2024 Presidents Club -#1 Top Onboarding Specialist 2023 Cherry Values Award – Recognized for leadership, operational innovation, and commitment to excellence 2022 Presidents Club -#1 Top Onboarding SpecialistBefore Cherry, I founded CÜR, an eCommerce brand I scaled nationwide — building operational infrastructure, marketing strategy, and customer experience processes from the ground up. I bring this entrepreneurial mindset and process-driven approach to every role, consistently seeking opportunities for operational improvement and client growth.Specialties:Client Onboarding, Multi-Location Account Management, Operational Process Design, Cross-Functional Leadership, Revenue Growth Strategy, AI-Driven Enablement, Project Management, Sales Team Training & Coaching, Marketing Strategy Implementation, SaaS Technology Solutions, Performance Analytics, BNPL Healthcare Fintech, Client Success, Continuous Improvement.

Experience

1. Strategic Onboarding Partner

   Cherry

   Jul 2025 — Present · UT, US

   Strategic Onboarding Specialist – Mid-MarketCherry Technologies• Lead mid-market client onboarding from kickoff through launch, acting as the primary point of contact during the implementation phase• Partner cross-functionally with Sales, Success, Product, and RevOps to ensure alignment across teams and a smooth handoff from deal close to go-live• Built and scaled our mid-market onboarding process from the ground up to meet the needs of growing client segments• Created internal onboarding resources and documentation to streamline workflows, reduce ramp time, and improve consistency across the team• Support team-wide operational improvements to drive efficiency, communication, and a more strategic onboarding experience across all client tiers

Education

• Montana State University-Bozeman

  Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services

  2012 — 2017

Skills

• Microsoft Word
• Team Leadership
• Leadership
• Work Ethic
• Time Management
• English
• Event Planning
• Event Management
• Social Media
• Public Speaking
• Communication
• Student Advising
• Team Building
• Management
• Data Analysis
• Marketing
• Teamwork
• Microsoft Office
• Sales
• Customer Service
• Training
• Social Networking
• Social Media Marketing
• Public Relations
• Recruiting
• Research
• Negotiation
• Powerpoint
• Microsoft Excel