Chris Eastman
- Role
- Regional Manager, Customer Success at Okta
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Chris Eastman
Accomplished customer success, commercial and product development professional with 17…
Experience
Regional Manager, Customer Success
Jul 2021 — Present
I am responsible for leading Okta’s New England regional team of Enterprise Customer Success Managers who are tasked with providing a high level of service, establishing and maintaining executive relationships with Okta’s customers, and ensuring Okta continues to deliver business value to customers. My responsibilities include driving customer adoption and success through CSMs who provide oversight, adoption recommendations, find opportunities for greater service and mitigate risk. The success of this role means higher customer happiness and business value, retention and expansion of Okta’s business.
Education
Clarkson University
MS, Chemistry
2003 — 2005
Clarkson University
BS, Chemistry
2001 — 2003
Jefferson Community College
AS, Engineering
1999 — 2001
Clarkson University Graduate School
MBA, Business Administration
2007 — 2010
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