Chris Randall

Chief Customer Officer @ThoughtExchange

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Chief Customer Officer @ThoughtExchange

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Vancouver, BC, CA

Awarded as one of Canada\'s fastest-growing companies in 2021 and 2022 by The Globe and Mail\'s Report on Business, ThoughtExchange is an AI-driven engagement and survey platform for leaders seeking to drive change and alignment in their communities.

EDUCATION

1998 — 2000

University of Alberta

MBA, Business Administration and Management, General

1994 — 1997

Graceland University

B.A.

SKILLS

SaasCrmEmployee TrainingEmployee EngagementSolution SellingConsultingCustomer Experience ManagementCemStrategic PlanningProgram ManagementAdvertisingCustomer Relationship Management (Crm)Business AnalysisAnalyticsBusiness StrategyManagementMarketing StrategyCustomer LoyaltyMarketingCustomer EngagementSalesforce.comMarket ResearchStrategic PartnershipsSalesSales ProcessTeam LeadershipEnterprise SoftwareCustomer RetentionProfessional ServicesSoftware as a Service (Saas)Business DevelopmentCustomer ExperienceProject ManagementSurvey DesignProcess ImprovementLeadershipBusiness IntelligenceStrategy

ABOUT CHRIS RANDALL

With over 20 years of experience in SaaS, customer experience, eCommerce and logistics, Chris Randall is an experienced business leader who has driven growth and innovation for multiple companies. He has extensive expertise in customer experience, operations, sales, account management, and leading diverse global teams in high-growth environments.Most recently, he was the SVP of Freight Club, a technology-driven disruptor in the freight and logistics space and a subsidiary of Cymax Group Technologies Inc. He led Freight Club through a time of significant expansion and earned recognition from Deloitte Technology Fast 50 and Deloitte North American Fast 500. He has provided the vision and execution of groundbreaking corporate environmental programs and has consulted industry-leading companies on 5 continents on Customer Experience.

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Chris Randall — Chief Customer Officer at ThoughtExchange in Vancouver, BC, CA | Unifers