Chris Ward

Customer Success Engineer @Qumulo

San Luis Obispo, CA, US
EMAILS
c••••••••@qumulo.com
MOBILE NUMBERS
+16•••••••84

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WORK HISTORY

Sep 2016 — Present

Customer Success Engineer @Qumulo

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As a founding member of the Qumulo Customer Success team I helped plan, develop, deliver and grow the best pre and post sales customer support experience in the tech industry. Qumulo Hybrid Cloud File Storage delivers real-time visibility, scale and control of data across on-prem and cloud. Qumulo customers understand storage at a granular level; programmatically configure and manage usage, capacity and performance; and are continuously delighted with new capabilities, 100% usable capacity and direct access to experts.

EDUCATION

2010

Arizona State University

Bachelor’s Degree, Psychology

SKILLS

Webinar ManagementAdaptabilityCustomer ServiceEmpathyCustomer SatisfactionApple Remote DesktopSocial MediaIphone SupportEasily AdaptableCustomer SupportTeam LeadershipPatiencePhotographyCommunicationApple CertifiedTechnical SupportTime ManagementIosCreative Problem SolvingOs XService-Level Agreements (Sla)Customer InsightSoftware Documentation

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