Chris Chiang
- Role
- Strategy & Operations Manager - Last Mile Delivery at Walmart
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Strategy & Operations Manager - Last Mile Delivery
Oct 2021 — Present
Managed teams across product, engineer, and Spark biz ops to launch, scale, and grow alcohol last mile delivery services in 750+ stores and across six new states (AL, GA, LA, MI, MS, NC) • Grew FY23 alcohol revenue by 75%, from $29M to $51M, and increased average grocery basket size by 23% • Developed and presented FY23 and FY24 alcohol delivery strategic roadmap to executive team; ramp plan currently used by leadership as FY24’s target goals • Expanded last mile delivery of Dex SKUs to all 50 states from 27, generating over $15M in additional revenue • Boosted Rx last-mile delivery orders by 25% by engaging with H&W and Vendor Relations team to increase pharmacies’ access to DSP (Uber, DoorDash, Point Pickup) services
Skills
- Microsoft Excel
- Proficient in Use of Microsoft Outlook, Powerpoint, and Words
- Experience with Oracle, Sap, and Jd Edwards
- Variance Analysis
- Advanced Working Knowledge of Excel and Strong Database Skills
- Microsoft Office
- Financial Analysis
- Bilingual—Fluent in Both Mandarin Chinese and English
- Adept Working Knowledge of Excel, Including Advanced Functions Such as Vlookup
- Finance
- Accounting
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