Chriscelle dela Cruz

Solutions Engineer Ii @Staffbase

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Solutions Engineer Ii @Staffbase

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2022: Top 2 Producing Solutions Engineer for the North American Region (at $1.5 million)\\\\n- received Big Deal Club Wins\\\\n- manage on 20-25 opportunities at a time, ranging from 30-500K in ARR\\\\n- partner with 5-6 Account Executives\\\\n- continuous monitoring and documentation of technical and strategic interactions in SFDC\\\\n- serve as a product practice lead to bridge gaps between sales and product\\\\n- build customized and personalized demonstrations for key stakeholders from communicators to technical leads to executive-level stakeholders\\\\n- manage and direct product demonstrations, admin walkthroughs, and technical validations in addition to deep dive use case presentation\\\\n- review, complete and escalate RFP/RFI and security questionnaires\\\\n- address heavy product feedback and deliver on solution-based approach in optimizing the potential of the platform for internal communications technical and product strategy\\\\n- work closely with product, customer success and onboarding team in communicating needs and requirements of current prospects to prospects becoming customers\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

EDUCATION

2012 — 2016

York University

Bachelor's degree, Human Resources Management, Specialized Hons.

2018 — 2018

University of Toronto

Certificate, Full Stack Web Development Immersive Program, School of Continuing Studies

ABOUT CHRISCELLE DELA CRUZ

I specialize in designing and presenting secure, scalable SaaS solutions for enterprise clients. I thrive in technical pre- and post-sales environments, where I partner with IT, product, and security teams to integrate AI into modern workflows, ensure compliance with data protection standards, and help organizations thrive in envisioning their use cases in the platform.My background blends programming, data analysis, and stakeholder engagement, enabling me to bridge the gap between business strategy and technical execution. Whether leading product deep dives, building tailored demo environments, or conducting security-focused validations, I focus on creating clarity and alignment between teams and outcomes.Previously at PathFactory, I optimized marketing operations through data-driven insights and custom-built solutions using HTML, CSS, and JavaScript. Leveraging tools like Looker BI and stacks such as Marketo, Eloqua, HubSpot, and Pardot, I helped teams streamline campaign workflows, sharpen analytics, and improve conversion efficiency.I’m deeply interested in how AI, automation, and data intelligence continue to shape the future of enterprise technology particularly in pre-sales, customer success, and solution delivery. My goal is always to empower teams to adopt transformative solutions with confidence, scalability, and security at the core.AI Stack: Gemini, Claude, ChatGPT, Vercel, GitHubSalesOps Stack: SFDC, Vivun, Google Workspace, Microsoft Suite, Confluence, Slack MarTech Stack: Marketo, Pardot, HubSpot, Eloqua Data Stack: Looker BI Dev Stack: HTML, CSS, JavaScript, React, Node, Express, SQL, MongoDB, APIs, Webhooks“Climb the mountain so you can see the world, not so the world can see you.” — David McCullough Jr.

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Chriscelle dela Cruz — Solutions Engineer Ii at Staffbase in Toronto, ON, CA | Unifers