Chris Bulich

WORK HISTORY

EDUCATION

ABOUT CHRIS BULICH

I’m a firm believer that everyone has unique strengths, and that effective leadership is about helping people discover and develop them. Throughout my career, I’ve found purpose in guiding teams through change, building confidence, and creating frameworks that allow both people and processes to thrive. At Lone Wolf Technologies, I led the Upgrades team responsible for transitioning brokerages to the cloud-based Back Office and Transact platforms. Through steady leadership and structured project management, we reduced the average upgrade lifecycle by ~25% and retained ~70% of at-risk clients through proactive de-escalation and relationship building. Earlier at Lone Wolf, I led the Customer Success Outreach team, mentoring associates and refining outreach cadences that increased demo conversions by ~300% through coaching and objection-handling mastery. At DataDocks, I managed enterprise client success, including Fortune 500 onboarding. By using Pipedrive, Trello, Metabase, and Apollo, I improved insight-driven engagement and cross-sell strategy, driving a ~10% month-over-month rise in client health scores. At Collabware, as Sales Operations Manager, I led initiatives that modernized enablement and automation in HubSpot. By introducing analytics dashboards, chatbots, and a central resource hub, we achieved a +100% year-over-year increase in pipeline value and a ~50% boost in lead generation. My foundation was built at MarketLinc, where I managed a cross-functional international sales and support team of over 40 professionals, collaborating across multiple time zones to drive performance for Norton LifeLock and other enterprise clients. By fostering accountability and trust, our team exceeded CSAT and SLA goals and delivered $16.7 million in incremental revenue in the first year. I lead with empathy, clarity, and accountability, values that create strong teams and lasting client partnerships. I’m energized by opportunities to coach, strategize, and help organizations scale through collaboration and continuous improvement.