Chris Breazeale
Workforce Management (WFM) Planning and Campaign Management Leader specializing in Performance Management and Operational Excellence.
- Role
- Workforce Management (Wfm) Manager at CVS Health
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
Experience
Workforce Management (Wfm) Manager
Feb 2025 — Present
Education
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.)
Skills
- Customer Retention
- Customer Satisfaction
- Training
- Call Center Development
- Business Analysis
- Account Management
- Change Management
- Call Centers
- Business Process Improvement
- Outsourcing
- Human Resources
- Coaching
- Strategic Planning
- Sales
- Avaya
- Direct Sales
- Program Management
- Workforce Management
- Employee Benefits
- Operations Management
- Requirements Analysis
- Banking
- Team Management
- Customer Experience
- Team Building
- Management
- Avaya Technologies
- Customer Relationship Management (Crm)
- Call Center
- Visio
- Data Analysis
- Contact Centers
- Team Leadership
- Analytics
- Telecommunications
- Analysis
- Software Documentation
- Sdlc
- Vendor Management
- Process Improvement
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