Chris B.

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHRIS B.

Strategic and accountable technology leader (PMP) with 15+ years of experience building and guiding high-performing teams through complex technical challenges. My career is centered on bridging the gap between product innovation and client success, ensuring flawless execution from initial concept to post-launch support.My expertise is rooted in three core areas:1. Technical Project Management & NPI: With a foundation in engineering and experience with hardware and software project delivery, I thrive on leading the full lifecycle of New Product Introductions (NPI). I have a proven track record of managing everything from hardware and firmware development to complex API integrations, ensuring projects are delivered on time, within budget, and to the highest quality standards.2. SaaS Implementation & Professional Services: I specialize in managing professional services and leading teams to deliver SaaS solutions. From developing repeatable implementation frameworks to managing key client relationships and ensuring high NPS scores, I am passionate about creating processes that drive both customer value and team efficiency.3. Team Leadership & Mentorship: My leadership philosophy is built on empowerment, clarity, and a sense of humor. I excel at mentoring project managers and implementation specialists, fostering a collaborative culture, and implementing the tools (Jira, Confluence, Smartsheet) and methodologies (Agile, Waterfall, Hybrid) that enable teams to succeed.I am always interested in connecting with organizations looking for leaders who can manage client-facing services while also driving deep technical projects.Core Competencies: Team Leadership & Scaling Professional Services Enterprise SaaS Implementation & Client Onboarding Technical Program Management (SDLC, Hardware, NPI) Project Management (PMP, Agile, Hybrid) & Process Improvement Stakeholder Management & Client Relationship Building