Christopher Bosken

Product Manager- Cloud Privacy, Security and Compliance

Role
Product Manager at Genesys
Location
Durham, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Christopher Bosken

I help build advanced privacy, security, and compliance solutions into Genesys Cloud, a customer engagement product built on the AWS platform. I work with customers, auditors, information security, legal, and development teams to translate regulatory and market inputs into product requirements. Specifically I\'ve driven key initiatives including FedRAMP, GDPR, Schrems II, HIPAA, and PCI compliance. I love bridging technical and legal worlds to build better products and solve problems for customers.Before product management, I bridged these worlds by translating engineering breakthroughs into the strange language of patents. During my legal career I prepared and prosecuted patent applications, reviewed license agreements and privacy policies, and provided legal support for the team. My private practice experience concentrated in patent prosecution and patent litigation in computer technologies.

Experience

  1. Product Manager

    Genesys

    Jun 2015 — Present · Durham, NC, US

    Product Manager for PureCloud Platform with focus on security, privacy, and compliance. Delivering solutions for our customers to engage with the world while maintaining compliance with various US, International, and Industry Standards including GDPR, CCPA, HIPAA, HITRUST, PCI, and FEDRAMP.⇨ Security, Privacy, and Compliance Strategy: Understand market trends to deliver comprehensive global security, privacy, and compliance product strategy⇨ Customer and Risk Management: Work with PureCloud customers and internal knowledge experts to facilitate customer audits. Liaison with Data Privacy Officer and Chief Privacy Officer to identify and reduce risks.⇨ Customer Marketing: Partner with the marketing and sales organizations to create security, compliance, and privacy-specific playbooks and presentations, enabling the customer-facing teams to promote security, compliance, and privacy features and align for customer fit

Education

  • Wake Forest University School of Law

    J.D., Law

    2003 — 2006

  • North Carolina State University

    B.S., Computer Engineering, Political Science

    1997 — 2003

Skills

  • Patent Litigation
  • Litigation Support
  • Patent Prosecution
  • Prosecution
  • Patents
  • Trademarks
  • Patent Applications
  • Licensing
  • Ip Counseling
  • Legal Writing
  • Drafting Patent Applications

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Christopher Bosken — Product Manager at Genesys in Durham, NC, US | Unifers