Chris Bodenstab

Special Projects Construction Manager 🇺🇸 Strategic Thinker | Value Creator | Culture Builder

Role
Construction Manager at Metronet
Location
Rochester-Austin, MN, US
LinkedIn followers
500 followers

About Chris Bodenstab

Beyond excelling as a full-scope construction manager, I enjoy analyzing process efficiency with the goal of improving workforce resiliency and customer satisfaction.I have an ability to define needs, problems, and opportunities while cultivating trust amongst stakeholders. I have strong communication skills (written, verbal, and graphical) that can increase understanding and buy-in of proposed solutions.Career Highlights:• Increased stakeholder confidence in Metronet’s Rochester market, helping reduce impediments to sustained growth. • Created rural operations strategy based on Agile methodology to improve frontline customer experience. Worked with company transformation department to refine and implement components.• Ranked in the top 3% of communications technicians nationally in 2016, 2017, and 2018.(Based on productivity metrics of 5,800 technicians) KPIs include Jobs per 8 hours, Trouble Ticket Repeat %, and Customer Commitments Met.• Devised grass roots marketing strategies to lead region in sales performance in 2003, 2006, and 2008 (Won MVP award \'06 and \'08).• Facilitated cross-functional, multi-state focus group to discuss factors degrading employee satisfaction (based on annual survey) and devise solutions.• Identified service delivery problems with initial Internet self-installation process. Developed alternatives and made recommendations to senior leadership to improve customer experience.• Discovered wireless security issue(s) that saved upwards of field dispatches.

Experience

  1. Construction Manager

    Metronet

    Feb 2024 — Present · Rochester, MN, US

    Facilitate the completion of full scope commercial and residential fiber optic expansion projects• Engineer and manage concurrent municipal forced relocation projects• Build trusting and mutually beneficial stakeholder relationships

Education

  • University of Northwestern – St. Paul

    Master of Business Administration - MBA, COURSEWORK ONLY Data Analytics, Economics, Marketing, Business Ethics

  • University of Northwestern – St. Paul

    Bachelor of Business Administration - BBA, Business Administration and Management, General

    2004 — 2006

Skills

  • Networking
  • Telecommunications
  • Telephony
  • Troubleshooting
  • Business Strategy
  • Great People Skills
  • Mobile Devices
  • Wireless

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Chris Bodenstab — Construction Manager at Metronet in Rochester-Austin, MN, US | Unifers